Property Care

Property Care: Your Home Looked After, Whether You're Here or Not

An empty property is vulnerable in ways that are easy to underestimate — a burst pipe left unnoticed for weeks, post piling up as a signal the house is unoccupied, small maintenance issues left to become large ones. Property Care exists to close that gap.

We visit your property on a regular schedule you agree with us, checking for anything that needs attention before it becomes a problem. We hold keys, so there's never a delay getting someone in when it matters. We pay bills on your behalf so nothing lapses while you're away. And when you're coming back, we prepare the property so it's ready the moment you walk in — heating on, fridge stocked if you'd like it, nothing to sort out on arrival.

If something does go wrong, you'll hear from us within the hour, and someone will be at the property within four, where reasonably practicable. Not a ticket in a system — Matthew, or a member of his small, trusted local team, in person.

Property Care is retained monthly, with the level of attention tailored to your property — a Cascais apartment and a large villa with grounds and a pool need different things, and your proposal reflects that.

What's Included

Held under one accountable contact

  • —Regular property inspections and photo reporting
  • —Key holding and emergency access
  • —Bill payment and household admin
  • —Contractor sourcing and on-site supervision for repairs and maintenance
  • —Homecoming preparation ahead of your arrival
  • —A single point of contact for anything that comes up in between

Curious what this looks like day to day? Read What Happens to Your Cascais Property When You're Away →

Begin With A Conversation

Every property is different.
Every owner is different.

Let's start with a conversation. No obligation, no pressure — simply an honest discussion about your property and how it might be cared for.